Refund policy

Returns

Return policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately a refund or exchange can not be offered. 

To be eligible for a return, your item must be unused and in the same condition that you received it.  To complete your return, a receipt or proof of purchase is required. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once  I’ve received your undamaged  item, I will process your refund. The money will be refunded to the original payment method you’ve used during the purchase. If the product is damaged in any way, or you have initiated the return after 10 calendar days have passed, you will not be eligible for a refund. Hair products, digital resources, and book sales are final and are non-refundable. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact me at agirlinamuseumworld@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

Only items that are defective or damaged will be replaced. If you need to exchange it for the same item, send me an email at agirlinamuseumworld@gmail.com and send your item to the address listed below. 

Shipping

To return your product, you should mail your product to: 

PO Box 382  7821 St. Andrews Rd Irmo, SC 29063

You will be responsible for paying for your own shipping costs for returning your item. Shipping cost are refundable after items are received and inspected.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee delivery.